We are excited to announce the launch of our Social Return on Investment Evaluation Summary report.

The Social Return on Investment (SROI) approach is a technique widely used to assess the impact an organisation has on the community it serves.

The survey confirmed that among our borrowing members, financial exclusion was the biggest obstacle faced.

The evaluation provided us with evidence of what our members value the most, what their preferences are and what improved their lives for the better. The two outcomes that members ranked and valued most were:

  • Being less stressed
  • Being able to manage money

Following the release of this report, community leaders around the county have commended our work in a short video, which provides more information about the report and the great impact our services provide. You can watch the video here.