When you visit the Clockwise website, you may provide us with two types of information: (1) personal information that you knowingly choose to disclose, which is collected on an individual basis and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of our website’s contents and services.
Personally identifiable information you choose to provide:
We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. You may provide us with details about yourself so that we can send you information about our products and services, and subscribe to our email newsletter. If you wish to purchase our products or services through this website, you may need to provide us with information so that we can complete that transaction, including your credit /debit card information. You may be asked to disclose personal information to us so that we can provide assistance and information to you. For example, we may collect personal information from you (such as an e-mail address, system information and problem descriptions) in order to provide online technical support and troubleshooting.
Non-personally identifiable information we collect:
How we use your Information
We would like to use this personal data to provide you with information about our products and services. If you do not wish to receive this information, please contact us in writing to one of the methods given in the ‘How to contact us’ section below.
Links to Third Party Sites
Changes to our Policies
If you have any questions or comments, please contact us in writing or by telephone through one of the methods given in the ‘How to contact us’ section below. We are committed to working to resolve quickly and fairly, any complaints you may have about privacy. For all other complaints, please refer to our complaints procedure.
Clockwise Credit Union will take all reasonable steps to maintain the security of the personally identifiable information that we collect. However, no system and no data transmission over the internet can be guaranteed to be completely secure. Accordingly we cannot ensure or warrant the security of any information you provide us and do so at your own risk.
We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to limit our liability to protect our rights, or to protect the rights and safety of the public. In those instances, the information is provided only for that limited purpose.
How to Contact Us
At any time you may ask us to:
- Provide you with a copy of your information
- Remove your information from our records
- Correct or update any of your information