skip to Main Content

Contact Us

The best way to contact us is online.

Members Website or Mobile App

If you are already a member register for online account access. Once registered, you can send us documents, ask questions, apply online and request transfers, all in one place using our website or mobile app.

Email

Alternatively, you can email us at any time on, enquiries@clockwise.coop and we will get back to you within 24 hours.

Phone

You can arrange payments and transfer funds using our automated phone system, 24 hours a day. Please contact us on 0116 2423900. However, if you do need to speak to someone, a member of the team will be available to assist you Monday to Friday at the times listed below.

In Branch & The Community

Our friendly team is ready to help you at our city centre branch, or at one of our community access points throughout the county. Details below.

How to find us

Leicester Branch

1 St Nicholas Place
Leicester
LE1 5LB.
Tel: 0116 242 3900

Opening hours:

Monday 09.30 to 16:00
Tuesday 09.30 to 16:00
Wednesday 10:00 to 16:00
Thursday 09.30 to 16:00
Friday 09.30 to 16:00
Saturday – Sunday Closed.

Community Access Points

We have a number of Community Access Points across the county enabling remote access to our services (see our Google map). Location and opening time information is detailed below and if you have any queries, please contact Clare Shilton on 0116 2423900.

Please note that no cash is taken or held at the Community Access Points.

Find out More about Clockwise in the Community

Watch our Video 

County

Loughborough – Monday 10:00 – 13:00
Charnwood Borough Council Offices, Southfield Road, LE11 2TX

Loughborough – Thursday 10:00 – 13:00  
Loughborough Library, Granby Street, LE11 3DZ

Melton Mowbray – Tuesday 10:00 – 13:00
Phoenix House, Nottingham Road (next to Sainsburys), Melton Mowbray, LE13 0UL. Please note, if the door is locked, please press the buzzer for Me and My Learning, and they will let you in.

Coalville – Friday 10:00 – 12:00 
Coalville Job Centre Plus, Crown House, Whitwick Road, Coalville LE67 3FB

Hinckley – Wednesday 10:00 – 13:00 
Next Generation, 108 Castle Street, Hinckley, LE10 1DD

 

Back To Top