We are delighted to announce that Clockwise has been awarded the prestigious 5 star Fairbanking Mark for its personal loan products.
About the Fairbanking Foundation
The Fairbanking Foundation is a research-based charity that believes financial providers owe a duty of care to their customers and the country as a whole – that they should act in the ‘common good.’
The Fairbanking Foundation encourage and assist financial providers, like us, to improve the financial wellbeing of their customers. They believe that customers who enjoy improved financial wellbeing will be happier, have positive and loyal relationships with their financial providers.
What is the Fairbanking Mark
The Fairbanking Mark is the only financial certification scheme in the UK granted accreditation by UKAS. The Fairbanking Foundation work with providers, like us, and evaluate their products against features that are known to improve customers’ wellbeing. Fairbanking Marks range from 3 to the maximum 5 stars.
Clockwise Credit Union applied and was awarded the prestigious 5-star Fairbanking Mark for its personal loan products.
What does it Mean?
The Fairbanking Mark for a Clockwise member means you can be assured of a quality loan product has been assessed by a recognisable and accredited organisation. It shows that Clockwise is an organisation that is transparent, fair and honest and ultimately one that is working in the interest of and contributing to the financial wellbeing of its customers.
Our General Manager, Teresa Manning, said,
“We are absolutely delighted to have been awarded the Five Star Fairbanking Mark for our personal loan products. We are proud to be part of the Credit Union community and fostering the credit union ethos. We passionately believe in putting our members’ needs at the heart of all we do. This award reflects our commitment in leading the way in improving the financial wellbeing of our community and its people with quality loan products appropriate to their needs and providing first class customer service. Achieving the Five Start Banking Mark reflects not only our vision but our mission, values and the hard work and dedication of the staff and, directors and volunteers.”